Delta Dental New Online Out-of-Network Claims Submission

At Delta Dental we are continuously listening to your feedback to enhance the members’ experience. I am excited to share a new enhancement designed to simplify the member experience when submitting out-of-network claims.
 
Out-of-Network dental claims can now be submitted online directly through the Delta Dental member site, eliminating the need for paper forms and mail.
 
Members can go to Claims & visits > File an out-of-network claim to be guided through a step-by-step submission process. With this digital option, members can:
 
•         Submit in-country and out-of-country claims online
•         Upload required documentation such as receipts and X-rays
•         Receive a confirmation reference number for easier claims tracking
 
This enhancement reflects our commitment to listening and improving to support a faster, more convenient claims experience.
 
We continue to encourage members to maximize their dental benefits by choosing in-network providers which leads to lower out-of-pocket costs and no claim forms to file.  
 
Members can log in to the member portal to find a dentist, submit claims, and manage benefits—all in one place.

The online out-of-network claims feature is live as of June 26, 2026.
 
How-to-guide: Delta Dental Out-of-network claims feature in Member portal

About the author

Admin